1. Contact us by phone or email and receive a quote from Shelly or Andy – Tel: 01642 613852 / Email: enquiries@northeastautotech.com
2. Book in your car on a suitable date and confirm use of courtesy car if required
3. We will text remind you 24hrs before the appointment to make sure you still require the work
4. Drop car off and we will undertake the required work and advise of any additional work required
5. We will inform you when your car is ready to be picked up
6. Full print out of work that has been carried out and detailed invoice
7. 12 months / 12,000 miles or 25 months / 25,000 miles ( selected jobs ) warranty on work carried out
8. Leave us a review on google to help us continue our customer satisfaction